Tell me what you think

The most crucial part to any business is the customer. If there were no customers, there’d be no business. And if your business isn’t catering to it’s customers, what’s the point of being in business? I worked in the service industry off and on for 15 years, mostly behind-the-scenes as a cook in a few [...]

Sweet goodies

I like good customer service, as most people do. We all have horror stories about going toe-to-toe with some obnoxious clerk or operator who wouldn’t know what common courtesy is if it bit them in the… well,  you know what I mean. I’m not going to get into what I see as society’s lower standards [...]

Contented customer

Contented customer

It’s been a week. We’ve got a sick kid – there’s a GI going around and Maddy caught it (from where, I have no idea, as she hasn’t been outside the yard since the weekend), so we’ve been pretty mellow and subdued for the last couple of days. I’m working my way through 100+ ornaments [...]

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